Refund and Returns Policy

Returns

Contact us within 14 days of delivery. Eligible products must be unopened, unused, undamaged, in their original packaging and accompanied by proof of purchase.

Hygiene and Damage

Opened personal-care products cannot normally be returned for hygiene reasons. Report damaged, defective or incorrect products within 48 hours with the order number and clear photographs.

Refunds and Costs

Approved refunds are processed after inspection. Original delivery and return costs are not refundable unless the product was damaged, defective or supplied incorrectly. Contact us before returning any item.

Contact

admin@sidrana.com