Terms and Conditions

Company and Acceptance

This website is operated by Al Qaftam General Trading LLC, Abu Dhabi, United Arab Emirates. By using the website or placing an order, you agree to these terms.

Products, Prices and Orders

Natural products may vary slightly in colour, scent and texture. Prices are in AED unless stated otherwise. An order is accepted after availability, delivery destination and customer details are confirmed.

Use and Safety

Follow all product instructions and perform a patch test where appropriate. Product information is general and is not medical advice.

Shipping, Returns and Privacy

Shipping, customs, cancellation, return and refund conditions are described in our published policies. Personal information is handled under our Privacy Policy.

Law and Contact

These terms are governed by applicable UAE law. Contact: admin@sidrana.com.